Month: April 2020

woman working on laptop

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces

With most on-premise and legacy PBX solutions, the use of a desk phone relies on being hardwired to the PBX and PSTN networks. But these outdated phone systems weren’t built to accommodate the large remote workforces that we’re seeing today.

Companies that don’t support a bring-your-own-device environment are extremely challenged right now in four key areas:

  1. Security: The inability to secure these devices and workflows puts confidential company information at risk with each call, creating an IT administrator’s nightmare. 
  2. Functionality: Lack of key business PBX features for admins, sales, support, and managers can negatively impact the way a business runs in today’s environment.
  3. Remote administration: Legacy solutions often are not easily managed offsite, making them difficult to update and troubleshoot.
  4. Customer operations: Inbound calls to the main business number need to be answered from anywhere and calls need to be routed to the right employees, especially for sales and support.

Read the rest from Zoom: https://blog.zoom.us/wordpress/2020/04/21/on-premise-phone-solutions-fall-short-supporting-remote-workforces/

lady in mask

Southside Health District Confirms Case of COVID-19 in Brunswick County

Media Contact: Lorrie Andrew-Spear, lorrie.andrew-spear@vdh.virginia.gov

SOURCE: https://www.vdh.virginia.gov/news/2020-regional-news-releases/southside-health-district-confirms-case-of-covid-19-in-brunswick-county/

Southside Health District Confirms Case of COVID-19 in Brunswick County

The Southside Health District announced today a case of COVID-19 in a Brunswick County resident in his 20s. He is isolating at home. To protect patient privacy, no further information will be provided about this case, and VDH does not provide specific information on an investigation.

““We continue to see new cases of COVID-19 throughout the Commonwealth, and it’s now in our area. This reminds us how very critical it is that people follow public health guidelines on social distancing and good hygiene,” said Southside Health District Director Dr. Scott Spillmann. “Staying home and social distancing are the most effective strategies in limiting the spread of COVID-19, and lessening the impact of this pandemic.”

Most patients with COVID-19 have mild to moderate symptoms. However, in a small proportion of patients, COVID-19 can lead to more severe illness, including death, particularly among those who are older or those who have chronic medical conditions. Symptoms include fever, cough, and difficulty breathing. Symptoms appear within 14 days of being exposed to an infectious person. COVID-19 spreads primarily through respiratory droplets produced when an infected person coughs or sneezes.

To lower the risk of spreading respiratory infections, including COVID-19, the Virginia Department of Health encourages the following effective behaviors:

  • Stay home as much as possible — especially when you are sick.
  • Avoid contact with sick people.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash your hands often with soap and water for at least 20 seconds; use an alcohol-based hand sanitizer if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently touched objects and surfaces.
  • If you are experiencing symptoms, call your doctor.
  • Practice social distancing. Maintain at least six feet of space between yourself and other individuals when out in public.

For more information visit www.cdc.gov/coronavirus or www.vdh.virginia.gov/coronavirus/. Please consult www.vdh.virginia.gov/coronavirus for the latest number of COVID-19 cases in Virginia.

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NOTE: This case has not yet been added to the statewide count on the VDH website. Cases are updated daily at www.vdh.virginia.gov/coronavirus, with the numbers as of 5 p.m. the evening before.

coronavirus

MEETING CANCELLED

Due to the COVID19 Pandemic and the Governor’s Executive Stay at Home Order, the April IDA monthly Board meeting scheduled for Tuesday, April 14, 2020 has been CANCELLED.